I followed your advice akbar Shah and realised that there is life outside multiples. I once worked for boots in bedford and was told to have my lunch at 11am as it was quiet. Shocked me. She didn’t ask me. She just shifted the appt around and said we area busier at the usual lunch time, so go now. Boots are horrid generally. There are still some nice ones, but that is far and few between. I did an independent today and it was a more pleasant experience. I’m try phoning others locally. Realised that local is much better.